Welcome to WhoCrashed (Home Edition) v 6.70
This program checks for drivers which have been crashing your computer. If your computer has displayed a blue (or black) screen of death, suddenly rebooted or shut down then this program might help you find the root cause of the problem and a solution.
Whenever a computer suddenly reboots without displaying any notice or blue (or black) screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows a lot of system crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue or black screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
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Just click the Analyze button for a comprehensible report ...
Home Edition Notice
This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.
Please note that this version of WhoCrashed is not licensed for use by professional support engineers.
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System Information (local)
Computer name: DESKTOP-VRMIAL8
Windows version: Windows 10, 10.0, version 2009, build: 22621
Windows dir: C:\Windows
Hardware: ASUS TUF Gaming A17 FA706IU_FX706IU, ASUSTeK COMPUTER INC., FA706IU
CPU: AuthenticAMD AMD Ryzen 7 4800H with Radeon Graphics 8664, level: 23
16 logical processors, active mask: 65535
RAM: 16556679168 bytes (15,4GB)
Crash Dump Analysis
Crash dumps are enabled on your computer.
Crash dump directories:
C:\Windows
C:\Windows\Minidump
On Thu 19/01/2023 00:53:59 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\011923-100703-01.dmp
This was probably caused by the following module: dxgkrnl.sys (0xFFFFF8048DC48AA4)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8048DC48AA4, 0x8, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Thu 19/01/2023 00:05:40 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\011923-13921-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x428F20)
Bugcheck code: 0xA (0x6C018CC9, 0x2, 0x1, 0xFFFFF8071E0C351C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 19/01/2023 08:42:42 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\011923-35781-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x428F20)
Bugcheck code: 0x1E (0xFFFFFFFF80000003, 0xFFFFF8071D0967C0, 0x0, 0xFFFFCB87AD231B00)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 19/01/2023 08:42:42 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!RtlInitializeExtendedContext+0x11BB)
Bugcheck code: 0x1E (0xFFFFFFFF80000003, 0xFFFFF8071D0967C0, 0x0, 0xFFFFCB87AD231B00)
Error: KMODE_EXCEPTION_NOT_HANDLED
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 19/01/2023 08:37:44 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\011923-14375-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x428F20)
Bugcheck code: 0x1E (0xFFFFFFFF80000003, 0xFFFFF801190943CB, 0x0, 0xFFFFF801190943C0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 19/01/2023 08:23:54 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\011923-14906-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x428F20)
Bugcheck code: 0xA (0x3D, 0x2, 0x1, 0xFFFFF8005C89B07A)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Conclusion
6 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.