Welcome to WhoCrashed (Home Edition) v 6.70
This program checks for drivers which have been crashing your computer. If your computer has displayed a blue (or black) screen of death, suddenly rebooted or shut down then this program might help you find the root cause of the problem and a solution.
Whenever a computer suddenly reboots without displaying any notice or blue (or black) screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows a lot of system crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue or black screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
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Just click the Analyze button for a comprehensible report ...
Home Edition Notice
This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.
Please note that this version of WhoCrashed is not licensed for use by professional support engineers.
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System Information (local)
Computer name: DESKTOP-S01FRS0
Windows version: Windows 10, 10.0, version 2009, build: 19043
Windows dir: C:\Windows
Hardware: MS-7B86, Micro-Star International Co., Ltd, B450 GAMING PLUS MAX (MS-7B86)
CPU: AuthenticAMD AMD Ryzen 5 3600 6-Core Processor 8664, level: 23
12 logical processors, active mask: 4095
RAM: 17101828096 bytes (15,9GB)
Crash Dump Analysis
Crash dumps are enabled on your computer.
Crash dump directories:
C:\Windows
C:\Windows\Minidump
On Sat 22/01/2022 19:52:48 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\012222-12437-01.dmp
This was probably caused by the following module: amdppm.sys (amdppm+0x2ec7)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0xFFFFF802526FB320)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\drivers\amdppm.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Processor Device Driver
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in a Microsoft module. The description of the module may give a hint about a non responding device in the system.
On Sat 22/01/2022 19:52:48 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: amdkmdag.sys (amdkmdag+0x55bc5)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0xFFFFF802526FB320)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\System32\DriverStore\FileRepository\u0373652.inf_amd64_97d024528a122d1a\B372726\amdkmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdkmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: amdkmdag.sys Advanced Micro Devices, Inc. DPC_WATCHDOG_VIOLATION
On Thu 20/01/2022 17:15:17 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\012022-13625-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F72E0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8061440ED32, 0xFFFFCA81FABFD920, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 19/01/2022 00:37:07 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\011922-12453-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F72E0)
Bugcheck code: 0xD1 (0x0, 0x2, 0x8, 0x0)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 19/01/2022 13:50:40 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\011922-11937-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F72E0)
Bugcheck code: 0xC7 (0x8, 0x1, 0xFFFF840A9739B758, 0x293BE800000000)
Error: TIMER_OR_DPC_INVALID
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This is issued if a kernel timer or delayed procedure call (DPC) is found somewhere in memory where it is not permitted.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This may be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. Memory corruption can also occur because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 19/01/2022 02:00:00 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\011922-11421-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F72E0)
Bugcheck code: 0x139 (0x1E, 0xFFFFF987C5036E10, 0xFFFFF987C5036D68, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Conclusion
6 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
amdkmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.